These General Terms and Conditions apply to bookings for Official Levels, workshops, refresh courses, private tuition, events and related educational services offered under the Scapicchio Academy name by the contracting party identified in the booking confirmation.

By submitting a booking or making payment, the participant confirms that they have read and accepted these terms, the relevant program description, price, location and practical requirements.

A request, WhatsApp message or application is not a confirmed booking. A place is confirmed only after written confirmation and receipt of the required payment or deposit.

• Places are personal and may not be transferred without prior written approval.
• The participant must provide complete and accurate contact, billing and eligibility information.
• The Academy may refuse or cancel a registration where prerequisites are not met, information is misleading, capacity is unavailable or safe delivery cannot be assured.

Prices are stated on the relevant page or written offer. Unless expressly stated otherwise, prices exclude VAT, travel, accommodation, meals, models, insurance and personal expenses. Payment must be made by the due date shown on the invoice.

Bank, card, currency-conversion and transfer charges are borne by the payer. Late or incomplete payment may result in suspension or cancellation of the booking.

Course places involve limited capacity, educators, materials and advance organisation. Except where mandatory law provides otherwise, payments are therefore non-refundable when a participant cancels, cannot attend or becomes ill.

• Notice must be given in writing as soon as reasonably possible and before the course starts.
• Failure to attend without notice is treated as a no-show and does not create a right to reschedule.
• Any additional price difference, travel, hotel or third-party cost for the new date remains payable by the participant.
• A transferred booking is not refundable and cannot be transferred again unless the organiser expressly agrees in writing.

Nothing in this clause removes a statutory right of withdrawal, refund or remedy that cannot lawfully be excluded.

If a consumer books remotely, a statutory withdrawal period may apply under the law governing the transaction. Exceptions may apply to services connected with leisure activities on a specific date or within a specific period, and to services fully performed after the consumer's express request and acknowledgement.

The booking confirmation must state whether a right of withdrawal applies and, where legally required, provide the method and model form for exercising it. These terms do not restrict mandatory consumer protection.

The organiser may make reasonable changes to the timetable, content order, educator, model allocation or venue where necessary, without reducing the essential educational purpose of the program.

If the organiser cancels a program, the participant may choose between a replacement date or reimbursement of the course fee paid to that organiser. Unless mandatory law provides otherwise, the organiser is not responsible for independently booked travel, accommodation, loss of earnings or other consequential expenses. Participants are strongly advised to use flexible bookings and appropriate travel insurance.

Neither party is liable for delay or failure caused by events reasonably beyond its control, including severe weather, transport disruption, epidemic, government action, venue closure, strike, civil disturbance or the sudden unavailability of an essential educator. The organiser will seek a reasonable alternative date, format, educator or venue. Mandatory rights remain unaffected.

Training may involve sharp razors, honing equipment, hot towels, products and work on live models. Participants must follow all safety, hygiene and educator instructions and disclose any relevant condition that could make participation unsafe.

• Participants must behave respectfully toward educators, models, staff and other students.
• Alcohol, drugs, harassment, unsafe conduct and deliberate damage are prohibited.
• The organiser may remove a participant whose conduct is unsafe, disruptive or incompatible with professional standards. In serious cases, no refund or certificate is due, subject to mandatory law.
• Participants are responsible for their own tools and personal property.

Where participants or hosts must provide models, they are responsible for finding reliable, suitable adults who give informed consent. An educator may refuse a model or stop practical work for safety, hygiene, skin-condition or suitability reasons. Practical opportunities depend on model availability, group progress and safety; a specific number of shaves or procedures is not guaranteed unless expressly confirmed in writing.

A participation certificate confirms attendance only. An Official Level diploma, Ambassador recognition or Master Barber status is granted solely where the applicable requirements, assessments and internal procedures are satisfied.

Payment or attendance never guarantees progression, recognition, a title, commercial success or a specific professional outcome. The Academy may withhold certification where attendance, safety, conduct, assessment or required work is insufficient.

Course manuals, protocols, presentations, photographs, videos, diagrams, branding, methods and other materials remain the intellectual property of their respective owners. They are supplied for the participant's personal professional development.

Without prior written permission, participants may not reproduce, sell, publish, upload, translate, distribute, record or use Academy materials to create competing training. No licence to use the Scapicchio name, marks, logos, titles or visual identity is granted merely by attending a course.

Personal recording during training requires the educator's prior consent and must respect models and other participants. Where the organiser wishes to use an identifiable participant's image for promotional purposes, the applicable consent and privacy information will be provided separately. Consent may be refused without affecting access to the training, except where recording is essential to the stated nature of an event.

Selected Scapicchio Academy and approved partner products may be available in person through the Academy, recognised Master Barbers and Ambassadors. Availability, range and pricing may differ by country and seller. The Academy website does not operate an online webshop.

Any product purchase is a separate sales contract with the seller identified on the receipt or invoice. That seller is responsible for payment, delivery where applicable, returns, conformity and the applicable legal guarantee. Hygiene-sealed goods may be subject to lawful return restrictions once opened.

Participants remain responsible for applying techniques safely after training and for complying with professional, licensing, insurance, health and hygiene requirements in their own country.

To the maximum extent permitted by law, the organiser is not liable for indirect or consequential loss, loss of profit, loss of business, independently booked travel or accommodation, or damage resulting from failure to follow instructions. Nothing excludes or limits liability where exclusion is prohibited, including liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or mandatory consumer rights.

This Privacy Policy explains how personal data is processed; it does not rely on a visitor's acceptance as its legal basis. For central website and Academy administration, the data controller is SCAPICCHIO 1820 S.R.L., Bovino (FG), Italy, VAT IT 04173960719. For a booking or activity managed directly by another entity, Master Barber, Ambassador or local organiser, that party may act as a separate controller and must provide any additional privacy information required by law.

Processing takes place under Regulation (EU) 2016/679 (GDPR) and applicable Italian data-protection law.

Depending on the interaction, we may process a participant's name, contact details, billing address, tax or invoice information, course and event registrations, attendance, assessment and certificate records, communications, necessary health or accessibility information voluntarily supplied for safe participation, payment status, IP address, device information, cookie identifiers and website-usage data.

Payment-card details are generally processed by the relevant payment provider and should not be retained by the Academy unless strictly necessary and lawfully permitted.

• Contract: handling applications, bookings, payments, course delivery, assessment and certification.
• Legal obligation: accounting, taxation, record keeping and responses to lawful authorities.
• Legitimate interests: responding to enquiries, protecting the Academy and its systems, preventing fraud, managing administration and improving services, where those interests are not overridden by individual rights.
• Consent: optional marketing, non-essential cookies, testimonials or promotional image use where consent is the appropriate basis.
• Vital interests or substantial public interest: only where relevant and legally permitted for safety or sensitive information.

Personal data is not sold. It is not used for unrelated commercial purposes without an appropriate legal basis.

Data may be shared, where necessary and lawful, with the relevant campus, contracting entity, educator, recognised Master Barber or Ambassador, local organiser, accountant, payment provider, website or IT provider, email service, insurer, professional adviser or public authority.

If personal data is transferred outside the European Economic Area, an approved transfer mechanism and appropriate safeguards will be used where required, such as an adequacy decision or standard contractual clauses. Further information may be requested from the controller.

Personal data is retained only for as long as reasonably necessary for the stated purpose, the educational or certification record, legal limitation periods and applicable accounting or tax obligations. Different categories may therefore have different retention periods. When no longer required, data is deleted, anonymised or securely archived.

Reasonable technical and organisational safeguards are used to protect data. No internet system can be guaranteed completely secure, but suspected personal-data breaches are assessed and reported where legally required.

Strictly necessary cookies may be used to operate and secure the website. Analytics, advertising or other non-essential cookies should be activated only in accordance with the consent choices presented through the website's cookie tool. Visitors can change their choices through that tool and can also manage cookies in their browser. Disabling necessary technology may affect website functionality.

Subject to the conditions and exceptions in applicable law, individuals may request access, rectification, erasure, restriction, data portability or objection to processing, and may withdraw consent at any time without affecting earlier lawful processing. Individuals also have the right not to be subject to certain solely automated decisions; the Academy does not ordinarily make admission or certification decisions solely by automated means.

Requests should be sent to [INSERT PRIVACY CONTACT EMAIL]. Reasonable proof of identity may be requested. Individuals may lodge a complaint with the Garante per la Protezione dei Dati Personali or another competent supervisory authority.

Course-related questions or complaints should be sent in writing to the contact shown on the booking confirmation or invoice, with the participant's name, booking, date and a clear description. We aim to acknowledge complaints within 7 working days and provide a substantive response within a reasonable period.

Consumers retain access to any competent consumer authority, ombudsman, alternative dispute-resolution body or court available under mandatory law.

These terms are governed by Italian law. Disputes fall within the jurisdiction of the competent Italian courts, except where mandatory European or national consumer law allows a consumer to bring or defend proceedings elsewhere or grants the protection of the consumer's country of habitual residence.

If any provision is invalid or unenforceable, the remaining provisions continue in effect. A failure to enforce a right does not waive that right. Changes to an individual booking are valid only when confirmed in writing by the contracting organiser.

These terms and this Privacy Policy may be updated to reflect legal, operational or service changes. The current version and effective date will be published on this page. A material change will not retroactively remove rights already acquired under a confirmed booking or applicable law.